A few weeks ago, my beloved Plantronics Discovery 925 started acting up — the microphone on it was apparently failing. People that I called using the headset said that they could only hear me very faintly, although I could still hear them just fine. A couple of support e-mails to Plantronics later, and I received a refurb replacement. I’m not thrilled with the fact that it’s a refurb, but it seems to work just fine.
Normally I would be annoyed that something I bought failed so soon after I bought it, but I like the headset so much that I felt more relief than anger when I got my replacement.